Terms of service
Terms of Service
Last updated: October 2026
Welcome to Valentis. By accessing or using our website, placing an order, or purchasing a product from us, you agree to these Terms of Service.
Please read these terms carefully before using our website.
1. About Valentis
This website is operated by Valentis.
Throughout these Terms, the terms “Valentis,” “we,” “us,” and “our” refer to Valentis.
Our contact email is:
2. Use of Our Website
By using our website, you agree to use it only for lawful purposes and in a way that does not interfere with the operation or security of the website.
You may not:
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Use the website for fraudulent or unlawful purposes.
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Attempt to gain unauthorized access to our website or systems.
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Interfere with the website's operation.
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Copy, reproduce, or distribute our content without permission.
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Use our website to infringe upon the rights of others.
We reserve the right to restrict or terminate access to our website if we reasonably believe these terms have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, and other information on our website are accurate.
However, we do not guarantee that all information will always be completely accurate, current, or error-free.
Product colors and appearance may vary slightly depending on your device or screen settings.
We reserve the right to correct errors, update product information, or change product availability at any time.
4. Pricing and Payments
All prices displayed on our website are listed in U.S. dollars (USD) unless otherwise stated.
We reserve the right to change product prices at any time without prior notice.
Payment must be successfully completed before an order is accepted and processed.
We reserve the right to refuse or cancel an order where there is a pricing error, suspected fraudulent activity, payment issue, or other legitimate reason.
If an order is canceled after payment has been received, the applicable amount will be refunded to the original payment method.
5. Orders
Submitting an order does not necessarily guarantee that the order will be accepted.
We reserve the right to refuse or cancel an order for reasons including:
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Product availability
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Pricing or listing errors
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Payment issues
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Incorrect shipping information
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Suspected fraudulent or unauthorized activity
If we cancel an order after payment has been received, we will issue an appropriate refund.
6. Shipping
Our current estimated delivery time is 7–11 business days, following order processing.
Shipping and delivery times are estimates and are not guaranteed delivery dates.
For additional information about processing, delivery, tracking, and delays, please review our Shipping Policy.
7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Please review that policy before making a purchase.
Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded or restricted under applicable law.
8. Intellectual Property
All content on the Valentis website, including but not limited to:
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Logos
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Brand names
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Product images
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Graphics
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Text
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Website design
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Product descriptions
is owned by or licensed to Valentis unless otherwise stated.
You may not reproduce, modify, distribute, or commercially use our content without prior written permission.
9. Third-Party Services
Our website may use third-party services to process payments, fulfill orders, provide shipping services, analyze website activity, or support other aspects of our business.
These third-party services may have their own terms and privacy policies.
We are not responsible for the policies or practices of independent third-party services beyond our reasonable control.
10. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or free of errors.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Valentis will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.
12. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, the updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
13. Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which Valentis operates, except where applicable law provides otherwise.
14. Contact Us
If you have questions about these Terms of Service, please contact us:
Valentis
hello@shopvalentis.store
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