Shipping Policy

Shipping Policy

Thank you for shopping with Valentis. We are committed to delivering your order quickly and safely.

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

United States: 7–11 business days

Shipping Rates

We offer free shipping on all orders — no minimum required.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using our Track Order page.

Delays

Occasionally, shipping may be delayed due to high demand, weather conditions, or carrier delays. We appreciate your patience and will do our best to keep you informed.

Questions?

If you have any questions about your shipment, please contact us and we'll be happy to help.

Why choose Valentis?

  • Gentle by design

    Carefully considered formulas that respect delicate fibers while delivering a deep, dependable clean.

  • Made to last

    Extend the life of your wardrobe with simple rituals and products made for repeat use.

  • Clear, honest care

    Practical guidance and purposeful ingredients, so you always know how to care with confidence.
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The Valentis Standard

We believe caring for fabric is caring for the life you live in it. Valentis creates thoughtful, effective fabric-care essentials that help your favorite pieces stay beautiful, comfortable, and lasting—wash after wash.

Explore our care collection