Contact Us

Have a question about your order, our products, shipping, or returns?

We're here to help.

Customer Support

Email:
hello@shopvalentis.store

For order-related questions, please include your order number so we can help you faster.

Order & Shipping Questions

If you're contacting us about an existing order, please include:

• Your order number

• The email address used at checkout

• A brief description of your question or issue

Returns & Refunds

For return or refund requests, please review our Return & Refund Policy before contacting us.

When reaching out, include your order number and the reason for your request.

Response Time

We aim to respond to customer inquiries as soon as possible, typically within 1–2 business days.

Contact

Valentis
hello@shopvalentis.store

Some Things Are Worth Keeping.